Guest Relations Officer (GRO) - Luxury Property Management

Join Bali Property Constructions, a leading name in luxury real estate and property management in Bali, as a Guest Relations Officer (GRO). In this pivotal role, you will serve as the primary liaison between property owners, potential buyers, and our team, ensuring seamless communication and exceptional service. Based in the vibrant city of Bali, you'll be at the heart of our luxury property management operations, handling a diverse portfolio of high-end properties.

As a GRO, you'll play a crucial role in maintaining our reputation for excellence. You'll be responsible for managing all guest inquiries, coordinating property viewings, and assisting with the sales process. This role offers a unique opportunity to work in one of the world's most sought-after luxury destinations, where you'll have the chance to make a significant impact on the guest experience.

If you're passionate about luxury real estate, have excellent communication skills, and are eager to work in a dynamic and fast-paced environment, we invite you to apply for this exciting opportunity. Join our team and be part of Bali Property Constructions' ongoing success story.

📋 Tanggung Jawab Pekerjaan

• Manage all guest inquiries and provide exceptional customer service
• Coordinate property viewings and inspections, ensuring smooth and professional interactions
• Assist with the sales process, including contract negotiations and documentation
• Maintain accurate and up-to-date records of all guest interactions and property details
• Collaborate with the marketing team to promote available properties and enhance our online presence
• Stay informed about market trends and luxury property developments in Bali
• Assist with property maintenance and upkeep, ensuring high standards are met
• Provide regular reports and updates to property owners and management

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Real Estate, or a related field
• Minimum 3 years of experience in luxury property management or a related role
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
• Proficiency in English, both written and spoken
• Familiarity with CRM software such as Salesforce or HubSpot
• Knowledge of luxury real estate market trends and developments
• Ability to work independently and as part of a team in a fast-paced environment
• Valid driver's license and access to a reliable vehicle

🛠️ Keahlian

Lowongan Terkait